Casina Terms and Conditions

Welcome to Casina. These Terms and Conditions govern your access to and use of our website, https://casina.com, together with all games, promotions, and services we provide. By creating an account or using our casino online casino platform in any way, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Casina is owned and operated by 130 Group N.V., a company that also operates our sister brands MyLuck and Kyngs. We are licensed and regulated by the Curaçao Gaming Control Board under license number OGL/2024/129/0131. This license permits us to offer casino games, live casino, and sports betting services to players in permitted jurisdictions across Europe, Canada, Australia, New Zealand, and Latin America. We operate our casina casino official site in accordance with the laws and regulations applicable to our license.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you register for an account with us, we require accurate and complete personal information, and you agree to keep this information up to date. We reserve the right to verify your identity, age, and payment details at any time, including before processing withdrawals.

• You may hold only one account with us; duplicate accounts may be closed and funds forfeited
• We do not accept players from restricted or prohibited territories, and we reserve the right to decline service to residents of certain countries
• You are responsible for maintaining the confidentiality of your casina casino login credentials
• We may suspend or close accounts where fraudulent activity, collusion, or breach of these terms is suspected

Restricted Jurisdictions

For players residing in Brazil, Chile, Japan, Peru, and Thailand, we apply a maximum win cap equivalent to 10 times the bonus amount awarded. We encourage all players to review any country-specific restrictions that may apply to their account before depositing.

Deposits, Withdrawals, and Payment Methods

We support a wide range of payment options, including Visa, Mastercard, Google Pay, Revolut, MiFinity, Jeton, Flexepin, Skrill, Neteller, and multiple cryptocurrencies such as Bitcoin, Ethereum, Tether, Ripple, and others. Our minimum deposit starts at 10 EUR when using MiFinity or Flexepin, 30 EUR for card payments, and 50 EUR for crypto transactions, with a maximum deposit of up to 50,000 EUR via cryptocurrency.

Withdrawals are subject to a minimum of 20 EUR for bank transfers, Jeton, and MiFinity, and 50 EUR for crypto withdrawals. We process approved withdrawals within 72 hours, though we do not process withdrawals over weekends. Withdrawal limits are tiered according to your VIP level, ranging from 700 EUR daily at Level 1 up to 2,000 EUR daily at Level 5, with corresponding weekly and monthly caps. Large withdrawals of 5,000 EUR or more may be subject to additional verification checks. Depending on the method chosen, funds may take up to 7 business days to reach you, or up to 3 business days for card withdrawals.

Bonuses and Promotions

We offer a range of promotions, including our Casino Welcome Package of 100% up to 2,000 EUR plus 300 Free Spins, and a Sport Welcome Bonus of 100% up to 500 EUR. All bonus funds are subject to a 35x wagering requirement, while free spin winnings carry a 40x wagering requirement. We set a maximum bet of 5 EUR while wagering any bonus balance, and deposits made via Neteller, Skrill, or Volt are excluded from eligibility for our promotions.

We also provide ongoing offers such as Casino Cashback, Live Casino Cashback, Weekly Boost, Weekend Reload, and seasonal promotions like Crown the Champions and Drops & Wins. Any casina casino no deposit bonus or free spin offer we provide is governed by its own specific terms, which take precedence over these general conditions where applicable. We reserve the right to amend, withdraw, or cancel any promotion at our discretion, particularly in cases of suspected abuse or bonus hunting.

Games and Fair Play

Our casina live casino and slot library features over 11,000 titles from providers including Pragmatic Play, Evolution, NetEnt, Play'n GO, and Microgaming. We use certified random number generators for all our slot and table games, and our live dealer offerings are streamed in real time by Evolution and Pragmatic Play. We do not guarantee any particular outcome, and all results are determined by chance in accordance with the game rules published on our platform.

Responsible Gambling

We are committed to promoting safer gambling practices. We provide tools such as deposit limits, loss limits, session reminders, and self-exclusion options directly through your account settings. If you feel your gambling behavior is becoming a concern, we encourage you to contact our support team or make use of the resources listed in our Responsible Gaming section.

Intellectual Property

All content on our platform, including our logo, graphics, game software, and written material, is owned by us or licensed to us by our partners. You may not copy, reproduce, or distribute any part of our Casino online offering without our prior written consent.

Limitation of Liability

We strive to keep our services available and error-free, but we do not guarantee uninterrupted access to our casina casino app or website. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including losses resulting from technical failures, third-party payment issues, or internet connectivity problems.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will post any updates on this page, and continued use of our services after such changes constitutes your acceptance of the revised terms. We recommend checking this page periodically, especially before relying on independent casina casino reviews that may not reflect our current terms.

Governing Law and Contact

These Terms and Conditions are governed by the laws applicable to our Curaçao gaming license. Any disputes arising from your use of our services should first be raised with our support team via LiveChat, available 24/7, email at [email protected], or Telegram. We aim to resolve all player concerns fairly and promptly, and we encourage you to reach out to us directly rather than relying solely on third-party casino casina forums or unofficial channels for dispute resolution.